Case studies
Three clients. Three different problems. Three measurable outcomes. Every number measured, not estimated.
Manufacturing · Enterprise
Manufacturing operations fault-finding, Global
£1M+
Per year value from MTTR reduction
Tribal knowledge held by individual engineers and no consistent fault-finding structure across the line meant critical asset downtime ran high. A multi-agent intelligence system now interprets engineer knowledge directly and gives line teams a structured route through fault-finding activities.
Wellness
Customer FAQ and booking operations, Bristol
£70K
Per year from instant AI response to inbound enquiries
Customer enquiries about cold water therapy sessions, pricing, and booking were taking four hours of staff time daily. An AI-first response layer now handles 80% of inbound queries in under sixty seconds, without a human in the loop.
Healthcare
Clinical document review and correspondence, London
£100K
Per year from clinical and admin error reduction
Clinicians were spending four hours per day reviewing referral documents, summarising correspondence, and drafting routine replies. Structured automation reduced that to under one hour, returning over 1,000 hours annually to direct patient care.
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