Voice AI
Speak, and it's done. Voice AI systems that capture clinical documentation, answer staff queries, and interact with patients — reducing the time clinicians spend typing and increasing the time they spend caring.
Voice AI for healthcare
Healthcare generates enormous amounts of documentation — much of it typed by clinicians at the end of a long day. Voice AI changes that. Spoken input becomes structured clinical notes, letters, and records — accurately, quickly, and with appropriate coding and formatting applied automatically.
What we build
- Clinical documentation assistants — dictation to structured notes in real time
- Voice-enabled patient self-service tools
- Staff voice interfaces for internal knowledge and policy lookup
- Voice-triggered workflow automation
- Accessible communication tools for patients with literacy or mobility needs
Compliance and standards
All Voice AI builds we deliver are GDPR-compliant. Where clinical data is involved, we build to NHS DSPT requirements and can deliver FHIR-compliant data structures. Voice data is processed and stored on your infrastructure — it never passes through third-party servers without explicit consent and appropriate safeguards.
Technology
We work with leading speech recognition and voice AI models — selecting the right combination for accuracy, latency, and clinical vocabulary requirements. All systems are tested against real-world clinical language before deployment.
Common questions
What is Voice AI and what can it do?
Voice AI converts spoken language into structured data and actions. In healthcare, common uses include clinical dictation that creates structured records directly in your system, voice-activated documentation during patient interactions, and phone triage automation. All clinical builds are FHIR-compliant.
How much does Voice AI cost?
From £8,000 as a fixed fee. The exact scope depends on the level of FHIR compliance required, the number of clinical workflows being automated, and integration complexity with your existing systems.
Is Voice AI FHIR-compliant?
Yes. All clinical Voice AI builds we deliver are FHIR HL7 R4 compliant. We structure output data to FHIR standards and can integrate directly with FHIR-compliant EHRs and clinical systems.
How accurate is clinical speech recognition?
Modern clinical speech recognition achieves 95–99% accuracy on structured clinical vocabulary when properly configured. We include a validation and fine-tuning phase in every build to ensure accuracy on your specific terminology before go-live.
Can Voice AI work in noisy clinical environments?
Yes. We configure noise-cancellation and speaker separation appropriate for the deployment environment — ward, consultation room, or telephone call. Accuracy is validated in your actual environment before handover.
Every engagement starts with the Operations Reduction Audit.
No matter what you need from us, the audit comes first. It tells us exactly where you're losing time and money — so we can be certain we're delivering the right solution for your organisation.